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Thursday, March 7, 2013

Office 365 Error Message

If you are still having trouble logging in to your Office 365 email, chances are you are encountering an error like the one pictured below:

Follow the simple steps below to be able to access your email:
  • Click the link, "here," in the error message.
  • If you see an Outlook login page, DO NOT LOG IN HERE
  • Instead, enter in the address bar/URL at the top of your browser window and hit Enter on your keyboard.
  • You will see a new login screen. Be sure that you see the Office 365 logo in the upper left corner. If your email User ID is already on the page, click the small  X to have this page "forget" your previous login credentials. Re-enter your User ID (full email address) and email password to sign in. 

If you still have trouble, please submit a help request through Eduphoria Helpdesk.

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