Office 365 Error Message

If you are still having trouble logging in to your Office 365 email, chances are you are encountering an error like the one pictured below:

Follow the simple steps below to be able to access your email:

• Click the link, "here," in the error message.

• If you see an Outlook login page, DO NOT LOG IN HERE. 
• Instead, enter www.outlook.com/ems-isd.net in the address bar/URL at the top of your browser window and hit Enter on your keyboard.

• You will see a new login screen. Be sure that you see the Office 365 logo in the upper left corner. If your email User ID is already on the page, click the small  X to have this page "forget" your previous login credentials. Re-enter your User ID (full email address) and email password to sign in. 

• Once you have successfully logged in to your Office 365 email account, please update your favorites/bookmarks and shortcuts.

If you still have trouble, please submit a help request through Eduphoria Helpdesk.